Legal information — Calma

Peer-support conversations about anxiety and panic · Blissora Solutions · contact@blissorasolutions.com

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Privacy policy Terms & conditions Service disclaimer Legal notice

Privacy policy

Blissora Solutions treats your personal information with strict confidentiality.

When you book a conversation, we collect only the basic information needed to provide the service: your name, email address and your booking details. Scheduling is handled through our booking provider and payments are processed by a secure third-party payment processor; we never see or store your full payment details. Your information is used exclusively to schedule and conduct your conversation and to communicate with you about it. We do not sell or share your data with third parties beyond what is technically required to deliver the service, unless we are legally obliged to do so.

Conversations take place by private video call and are never recorded. What you share during a conversation stays between us.

You may at any time request access to, correction of, or permanent deletion of your personal information by writing to contact@blissorasolutions.com.

Terms & conditions

The Calma service consists of one-on-one video conversations about anxiety and panic attacks, based on the personal, lived experience of the person conducting them. Use of the service implies acceptance of these terms.

  • A booking is confirmed once payment has been completed at the rates shown on the website at the time of booking.
  • Each conversation is limited strictly to the time booked. Further questions or follow-up require a new booking.
  • If you cannot attend, contact us in advance to review whether your booking can be rescheduled.
  • The service is intended for adults (18+).
  • You remain fully responsible for your own health decisions. Nothing shared during a conversation constitutes professional advice.

Service disclaimer

This service is NOT therapy, medical care or psychological treatment, and does not replace them.

  • The person conducting the conversations is not a doctor, psychologist or therapist.
  • No diagnosis is offered and no treatment is provided or prescribed.
  • The conversations are peer support based on personal experience with anxiety and panic attacks.
  • This is not a crisis or emergency service.

If you are in crisis, are thinking about harming yourself, or are experiencing a medical emergency, do not wait for an appointment — contact your local emergency number or a crisis line in your country immediately.

If you are receiving professional care, this service can exist alongside it but never replaces it. We encourage you to seek professional help where appropriate.